Privacy Policy
Privacy Policy – Robin Removalist
We at Robin Removalist are dedicated to protecting and keeping confidential all personal information received through our website, where we receive orders or when a message is sent to us. We recognise the need to carefully safeguard the privacy of personal information and endeavour at all times to handle personal information collected in a respectful manner, transparently and in compliance with Australian Privacy laws.
This Privacy Policy describes how we collect, use, store, and protect your personal information. By accessing our site or providing us with any information in order to utilise our services, you agree to these practices. Please review it to learn how we collect, use, share and manage your information.
How We Collect Your Information
We collect personal information in the following ways:
- Directly from you, from phone calls, emails, quote requests, booking forms or service requests.
- When hiring us for removals or relocation services, one reflects on rendering or hiring them.
- From third parties like your employer or service partners, when you give us permission.
- Automatically through our website, with the assistance of cookies and analytics utilities.
How We Use Your Information
We use your personal information to deliver efficient, personalised, secure service – including:
- Handling and validating reservations or service requests
- Contacting you for questions, updates, or support
- Performing services in accordance with our agreements
- Enhancement of our website, services and customer experiences
- Processing payments securely
- Providing you with relevant service updates or promotional offers (only where legally permitted and if you have agreed)
Sharing Your Information
Your details will only be used when necessary and in accordance with privacy laws:
Within Our Business
To maximise the efficiency of service coordination and operation.
With Trusted Third Parties
We will not give your information to:
- Contractors
- Subcontractors
- Payment processors
- Service professionals helping you complete your job
All third-party partners are required to protect your information and use it in accordance with the law.
Legal Requirements
We may give information if legally required to do so, or at our discretion, pursuant to a request from a government body.
Note: We do not share any of your personal details with third parties for any marketing purposes without your explicit consent.
Data Security
We ensure there are adequate organisational and technical safeguards to protect your personal data from loss, misuse or unauthorised access. Your details are kept on systems that meet Australian privacy standards.
But that, however, is not a guarantee of security against all online data collection. While we try to protect your information, we cannot guarantee such a measure of security.
Your Rights
You have the right to:
- Request access to your personal data
- Request for a correction if you believe your information is incorrect or incomplete
You can also request to delete your data, where legally applicable - Opt out of receiving marketing communications at any time
For all privacy-related requests or inquiries, please contact us at robinremovalist@gmail.com.
Data Retention
We only keep personal information for as long as necessary to fulfil the purpose for which it was collected, such as accountancy, reporting or legal obligations.
Changes to This Privacy Policy
Robin Removalist may revise this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new “Last Updated” date. Your continued use of our website or services constitutes your acceptance of the modifications.
Contact Us
If you have questions, concerns, or if you would like to make a request under your privacy rights, please contact us:
Robin Removalist
Website: https://www.robinremovalist.com/
Call: +61 0450072216
Email: robinremovalist@gmail.com
Address: 2b Terrigal street, marayong, Blacktown